If you are a Harris Teeter associate experiencing issues with your employee account access, seeking information on benefits, or needing general HR support, using the official contact channels ensures the quickest resolution.
| Category / Issue | Contact Details | Description / When to Use |
|---|---|---|
| HR Support Line (General Inquiries) | 704-844-HR4U (704-844-4748) | Harris Teeter Human Resources main line. Use this for general questions regarding policies, employee benefits, PTO, and internal HR processes. |
| Corporate Office / Switchboard | 704-844-3100 | The main Harris Teeter Headquarters phone number. Use this for general inquiries or if you need to be directed to a specific corporate department. |
| Kroger Employee Benefits (401k/Health) | 1-800-KRO-GERS (1-800-576-4377) | For detailed questions about the Harris Teeter 401(k) plan, health, dental, or vision insurance, or other Kroger-managed benefits. |
| Application Login Issues | 704-844-4600 (Select option #4) | Dedicated Job Hotline/IT support for issues related to the login, password reset, application tracking, or technical portal errors. |
| Corporate Customer Relations | 1-800-432-6111 | Customer Service line. Associates can sometimes be directed to the appropriate internal contact for issues related to the associate discount or other general service inquiries. |
| Employment Verification | The Work Number (T. Rowe Price) | Harris Teeter, as part of the Kroger family, typically uses The Work Number (provided by Equifax) for employment and income verification requests from lenders or external parties. |
Key Resources for Harris Teeter Associates
- MyHT Space Portal (Associate Self-Assistance Portal): This is the direct access point for hourly and salaried associates to manage their employment details. Log in to HTSpace Employee Portal using your Associate ID and password to view your work schedule, request time off, and access electronic pay statements (pay stubs).
- W-2 Forms and Payroll: Your W-2 tax documents are generally made available through the HTSpace portal or the Kroger employee tax site. For specific payroll issues, start with your store management before escalating through the main HR support line.
- Associate ID and Credentials: Keep your Associate ID secure. You will need this number, along with your password, for all secure portal access and when contacting the HR Help Desk for verification.
Quick Tip for HT Space Portal Access
Before you contact the helpdesk for a login issue, ensure you are using the correct credentials (Associate ID/password) and that your account hasn’t been locked due to multiple incorrect attempts. If you need a full password reset, the dedicated technical support line is the most effective starting point.